Manager, Technical Writing

Description

Ganymede is building AWS for the sciences, with a mission of improving the world through better healthcare outcomes. We believe that the highest leverage approach to speed up science is through better software and data connectivity.

As a technical writer at Ganymede, you'll spearhead our efforts to document and clearly explain our platform. We're building a highly technical cloud platform and suite of developer tools for which clean documentation is so important, we consider it to be a core part of the product offering itself. Given Ganymede is a growth-stage startup, you'll wear many hats including:

• Developing our documentation and developer portal copy/designs

• Driving user research internally and within our developer community, and helping define product strategy as a result

• Developing technical language for marketing artifacts

• Mapping out and organizing our internal and external knowledge base for Ganymede and its community

• Helping to annotate Ganymede's public git repos and other dev sites

Our Principles

• Improving lives through better medicine: we’re intensely mission-focused, and are building a highly scalable business to make an impact on society.

• Kindness: we come from a future where all human beings are treated with dignity, inclusivity, and active empathy, so we apply that to ourselves first in how we hire and treat each other.

• Transparency: we are one team, and hold that openness is foundational to ensuring fairness, and that our actions tie to our shared mission.

• Accountability: we believe that trust is the basis for building anything substantial, and stems from our being accountable to ourselves and each other.

Requirements

What we look for:

• 3+ years of experience in technical writing, developer advocacy, design/UX, or engineering

• At least 1 year of experience specifically in a writing or content role

• Prior experience in a company with a developer platform or API

• Clean and inspiring communication style

• A love of writing (you'll do a lot of it!) and an eye for style and simplicity

Pluses (but not required by any means!):

• Experience in a SaaS product or in the life sciences

• Ability to code in some form

Benefits

• Remote-first role and culture, with periodic reimbursed travel for the team to meet together

• Significant equity as an early employee

• Unlimited PTO & sick days

• Excellent health benefits (Medical, Dental & Vision), life, and disability insurance

• Family leave (Maternity, Paternity, Medical, Caregiver)

Salary Range

• 130K-160K

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